PRIVACY POLICY

Nota Fresh operates the website https://notafresh.com/ (the “Website”), which provides services for the sale of food and other products offered by Nota Fresh.

This Privacy Policy explains how we collect, use, store, and protect your Personal Information when you visit or use our Website and services.

By using our Website or placing an order with us, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

For providing and improving our services, we may collect certain information from you, including but not limited to:

• Name

• Phone number

• Email address

• Billing and delivery address

• Order and transaction details

• Information you provide when contacting us

• Device, browser, and website usage information

We collect only the information reasonably required to process orders, provide customer support, communicate with customers, and improve our services.

2. How We Use Your Information

The information collected may be used for the following purposes:

• To process and fulfil your orders

• To arrange delivery of products

• To communicate with you regarding your orders or enquiries

• To provide customer support

• To process payments through our payment service providers

• To maintain transaction and order records

• To improve our Website, products, and services

• To prevent fraud, misuse, or unauthorised activities

• To comply with applicable laws and legal requirements

We do not sell or rent your Personal Information to third parties.

3. Payment Information

Payments may be processed through third-party payment service providers.

Nota Fresh does not ordinarily store your complete debit card, credit card, UPI, or other payment credentials on its own servers. Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy policy and security practices.

4. Data Retention

When you place an order or make an enquiry through our Website, we may retain relevant information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

We may also retain certain information where required for accounting, taxation, legal, regulatory, dispute-resolution, fraud-prevention, or other legitimate business purposes.

You may contact us to request deletion of your Personal Information, subject to information that we are required or permitted to retain under applicable law.

5. Sharing of Personal Information

We may share Personal Information with trusted third-party service providers where reasonably necessary to operate our business and provide our services.

These may include:

• Payment service providers

• Delivery and logistics service providers

• Website hosting and technology providers

• Analytics and service providers

• Customer-support or communication service providers

Such third parties may have access to Personal Information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.

We may also disclose information where required to comply with applicable laws, regulations, legal processes, court orders, or lawful requests from government or regulatory authorities, or where necessary to protect our rights, property, customers, or business.

6. Log Data

Whenever you visit our Website, certain information may automatically be collected by our website infrastructure or service providers.

This may include:

• Internet Protocol (IP) address

• Browser type and version

• Device information

• Pages visited

• Date and time of your visit

• Time spent on pages

• Referring website or source

• Other technical and usage information

This information may be used for security, website administration, analytics, troubleshooting, and improving our services.

7. Cookies

Our Website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better user experience.

Cookies are small files stored on your device by your web browser.

You may configure your browser to refuse or restrict cookies. However, disabling certain cookies may affect the functionality or availability of some parts of the Website.

8. Analytics and Third-Party Services

We may use third-party services to understand how visitors use our Website and to improve our services.

These service providers may collect information in accordance with their respective privacy policies.

We encourage you to review the privacy policies of third-party services that you use or access through our Website.

9. Security

We take reasonable measures to protect Personal Information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable measures to protect your information, we cannot guarantee absolute security.

10. Links to Other Websites

Our Website may contain links to third-party websites or services.

If you click on a third-party link, you will be directed to that third party's website. These websites are not operated or controlled by Nota Fresh.

We recommend reviewing the privacy policies and terms of those third-party websites before providing them with your information.

Nota Fresh is not responsible for the content, privacy practices, or security of third-party websites.

11. Children's Privacy

Our Website and services are not specifically directed towards children under the age of 18.

We do not knowingly collect Personal Information from children under 18 through our Website. If we become aware that Personal Information has been provided by a child without appropriate consent, we will take reasonable steps to delete such information where required.

If you believe that a child has provided us with Personal Information, please contact us.

12. Your Rights and Requests

Subject to applicable law, you may contact us regarding your Personal Information, including requests relating to access, correction, or deletion of information.

We may need to verify your identity before processing certain requests.

Some information may be retained where required by law or where there is a legitimate business or legal reason to retain it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, requests, or suggestions regarding this Privacy Policy or the handling of your Personal Information, please contact us at:

Nota Fresh
Email: care@notafresh.com
Website: https://notafresh.com/