At Nota Fresh, we are committed to delivering pure, unadulterated, and truly fresh products. We take pride in ensuring that every item you receive is not more than 10 days old from the date of your order. Below is our policy for returns, refunds, and cancellations.
Returns and Refunds Policy
- No Returns: Due to the perishable nature of our products, purchases made from our online store cannot be returned after purchase.
- Damaged or Expired Products: If you receive a product that is broken during transit or expired on the date of delivery or within 7 days, we offer a full replacement or refund. To initiate a request, please contact our customer support team with relevant details and images via email or phone.
- Timeframe for Replacement & Refund: All replacement or refund requests must be raised within 2 days from the date of delivery. Requests beyond this period will not be entertained.
Cancellation Policy
- Orders can be cancelled within 24 hours of placement by writing to us at notafreshfarm@gmail.com
- Refunds for cancelled orders will be processed to the original mode of payment within 5-10 working days.
Our Freshness Guarantee
Trust us—we deliver only fresh products, never more than 10 days old from the date of order. Your health and satisfaction are our top priorities!
For any assistance, feel free to reach out to our support team—we’re here to help!
Gmail - notafreshfarm@gmail.com
Whatsapp - 88257 84929
